Do I need to pay for delivery?
Next Day Shipping Upgrade - Cut off is at Noon/12:00pm
Orders after that time will be processed the next working day
Please Note: We only deliver ponds and pond plants on our own delivery vehicles!
The blue highlighted area on the map below is where we deliver on our own vehicle! Unfortunately, if you are not in one of these postcode zones we are unable to deliver certain items such as plants, small glass items and selective other products.
We offer a few different delivery options depending on the size and value of your order.
Orders over £50 qualify for free mainland UK (excludes Northern Ireland) delivery which will arrive within 3-5 working days of the order being processed.
If you do not have one, please follow the information at https://www.gov.uk/eori
Orders Below £50 in Mainland UK will be charged a standard delivery fee of £5.99.
Pond Plant and Tropical/Marine/Pond Livestock will be charged a delivery fee of £14.99.
Additional Shipping Charges
For any orders that do not include Aquariums, the below is charged:
Next Working Day Parcel Delivery to Mainland UK - £7.99 OR £2.99 if the order is over £50
Standard Parcel Delivery to Northern Ireland £8.99
Standard Parcel Delivery to Scottish Highlands & Islands £9.99
Standard Parcel Delivery to Jersey & Guernsey £12.99
For all Aquarium deliveries (Excluding biOrbs & Smaller Aquariums), the below is charged:
Next Working Day Pallet Delivery - £20
2 Hour Booking Slot Pallet Delivery - £20
Pallet Delivery to Northern Ireland - £45
Pallet Delivery to Isle of Wight (PO30 and Above) and Scottish Highlands (AB, PH, IV1-36, IV, KW1-14, KY, PA21-41) - £45
Pallet Delivery to the Scottish Isles (KA27-28, PA60-90, ZE, JE, GY, IM, IV40-56, KW15-17, PH42-44, PA20, PA42-49) - £120
Pallet Delivery to Outer Hebrides (HS) - £140
Pond's over 1000 litres will be a curb side pallet delivery.
Aquariums over 240 litre will be a curb side pallet delivery.
