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Established 1989
Customers Love Us: Rated 4.9/5

How do I make a complaint?

Not happy with the service you have received? 

You can email us directly at

1. Please make sure your subject is "Complaint" this ensure it goes to the correct department. 

2. Please put as much detail as possible in your complaint, this includes dates, times, names and any significant information to help us look into it. 

3. Your complaint, please be as detailed as possible as to why you are making the complaint. 

4. What is the desired outcome? This will help us work on getting the issue fixed. 


We try our best to respond to all complaints in 7 days from you submitting the email, but due to delays in gathering the correct information, statements & facts, this can take longer.