We will only honour a partial refund of your order in certain circumstances. These could be due to the item being received back damaged or missing an item that was of no fault of our own, or your request was made 30 days after your delivery date.
We will also charge you any shipping fees to get the item to you. This will be our standard rate.
If you believe you have still been refunded incorrectly, please contact us via email at contact@lincsaquatics.com