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The right water values are dependent on the fish stock and the plants in the aquarium/pond. Even if the water looks clear it can be contaminated. With bad values diseases or algae can appear in the aquarium/pond. To maintain a healthy aquarium/pond with conditions close to nature it is important to check and adapt the water values regularly.
Why test?
The well-being of aquarium and pond dwellers and the healthy growth of aquatic plants depend to a large extent on the O2 level being kept as constant as possible. Oxygen is the elixir of life' for all animal organisms. All animals in the aquarium and pond need oxygen to breathe. But the 'invisible helpers' in the aquarium and pond, the bacteria that break down pollutants, also depend on sufficient supplies of oxygen in order to be able to carry out their useful activities. In aquariums and ponds with little or no planting and in marine aquariums the oxygen content always needs to be kept at an adequate balance using technical equipment. The water absorbs oxygen through the water surface. The more the surface moves, the more oxygen is absorbed. When the algae are dying and during an increased use of medications the oxygen content in the water needs to be increased by aeration.
JBL Online Laboratory on the JBL website in the main menu under 'Service': Regular monitoring for a healthy aquarium/pond with conditions close to nature. Enter your water values into the JBL Online Laboratory and get an in-depth analysis of your values (free of charge) within seconds.
Can it be mounted on suction cups and are there cut outs on the filter case to install these by?
No, the M Bioflow does not have any suction cups to hold the filter to the aquarium. There are no holes on the filter designed to hold such suction clips.
Payment Methods
We accept all major Credit and Debit cards, and these are processed via a third party payment gateway called Opayo.
We also accept payments via PayPal, PayPal credit, Clearpay and Klarna which are both pay in 4 interest-free instalments.
Also, you can pay using Android and Apple Pay if you are using a compatible device.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
When speaking to one of our team, we will never ask you for your bank details, passwords or any private information. We will only ever ask for your order number followed by either your postcode, email address or phone number to verify we are talking to the person named on the account.
When creating an account on our website, we ask that you use a unique password, this will help keep all your online accounts safe. If you are visiting our website via a smartphone we suggest you use the strong password and store it securely on your phone.
Our website is run on Visual Soft, which means all your data is stored securely on their servers.
Next Day Shipping cut off is at Noon/12:00pm
Orders after that time will be processed the next working day
Please Note: Certain ponds, aquariums, all pond plants, and all livestock are excluded from free delivery.
The blue highlighted area on the map below is where we deliver on our own vehicle. Unfortunately, if you are not in one of these postcode zones we are unable to deliver certain items such as plants, small glass items and selective other products.
We offer a few different delivery options depending on the size and value of your order.
Certain orders over £50 qualify for free mainland UK (excludes Northern Ireland, Pond Plants, and livestock) delivery which will arrive within 3-5 working days of the order being processed.
Orders Below £50 in Mainland UK will be charged a standard delivery fee of £5.99.
Pond Plant and Tropical/Marine/Pond Livestock will be charged a delivery fee of £19.99.
Additional Shipping Charges
For any orders that do not include Aquariums, the below is charged:
Next Working Day Parcel Delivery to Mainland UK - £7.99 OR £2.99 if the order is over £50 (excludes Northern Ireland)
Standard Parcel Delivery to Northern Ireland £8.99
Standard Parcel Delivery to Scottish Highlands & Islands £9.99
Standard Parcel Delivery to Jersey & Guernsey £12.99
For all Aquarium, Medium - Extra Large Terrarium/Vivarium/Paludarium deliveries (Excluding biOrbs & Smaller Aquariums), the below is charged:
You must be present for delivery and please check your item before signing for delivery.
A payment link will be sent to you if redelivery is required.
Next Working Day Pallet Delivery - £20
2 Hour Booking Slot Pallet Delivery - £20
Pallet Delivery to Northern Ireland - £45
Saturday and OptiClear 90 & 120 Delivery - £60
Pallet Delivery to Isle of Wight (PO30 and Above) and Scottish Highlands (AB, PH, IV1-36, IV, KW1-14, KY, PA21-41) - £45
Pallet Delivery to the Scottish Isles (KA27-28, PA60-90, ZE, JE, GY, IM, IV40-56, KW15-17, PH42-44, PA20, PA42-49) - £120
Pallet Delivery to Outer Hebrides (HS) - £140
Pond's over 1000 litres will be a curb side pallet delivery.
Aquariums over 125 litre will be a curb side pallet delivery.