JBL StartKit

Add the water conditioner to the aquarium water, continue with the bacteria starter 15 minutes later. Then insert fish

• Water conditioner removes harmful substances from tap water and starter adds pollutant-decomposing bacteria
• Without bacteria starter an accumulation of toxic ammonia and nitrite occurs
• Ideal for freshwater aquariums with fish, shrimps and turtles
• Contents: 1 x 15 ml water conditioner JBL Biotopol and 1 x 15 ml bacteria starter JBL Denitrol for 10-60 l aquarium water

Tap water often contains heavy metals and sometimes chlorine which is harmful for fish and invertebrates. The water conditioner JBL Biotopol helps to bind heavy metals and to neutralise chlorine. For these effects the water conditioner needs about 15 minutes. Then the aquarium starter JBL Denitrol should be added to supply beneficial cleansing bacteria to the aquarium which are not initially present there. Only with the help of cleansing bacteria can fish excrements be broken down effectively. That's why the fish stock can be added directly after the use of JBL Denitrol.

Payment Methods

We accept all major Credit and Debit cards, and these are processed via a third party payment gateway called Opayo. 

We also accept payments via PayPal and PayPal credit. 

Also, you can pay using Android and Apple Pay if you are using a compatible device. 

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Security

When speaking to one of our team, we will never ask you for your bank details, passwords or any private information. We will only ever ask for your order number followed by either your postcode, email address or phone number to verify we are talking to the person named on the account. 

When creating an account on our website, we ask that you use a unique password, this will help keep all your online accounts safe. If you are visiting our website via a smartphone we suggest you use the strong password and store it securely on your phone. 

Our website is run on Visual Soft, which means all your data is stored securely on their servers. 

Next Day Shipping Upgrade - Cut off Midday (12 pm)

Please Note: We only deliver pond plants on our own delivery vehicles!

The highlighted area on the map below is where we deliver on our own vehicle! Unfortunately, if you are not in one of these postcode zones we are unable to deliver certain items such as plants, small glass items and selective other products.

 

We offer a few different delivery options depending on the size and value of your order.

Orders over £50 qualify for free mainland UK delivery which will arrive within 3-5 working days of the order being processed.

Residents of Northern Ireland, please provide your EORI or XI Number.

If you do not have one, please follow the information at https://www.gov.uk/eori

Orders Below £50 in Mainland UK will be charged a standard delivery fee of £5.99.

Additional Shipping Charges

For any orders that do not include Aquariums, the below is charged:

Next Working Day Parcel Delivery to Mainland UK - £7.99 OR £2.99 if the order is over £50

Standard Parcel Delivery to Northern Ireland £8.99

Standard Parcel Delivery to Scottish Highlands & Islands £9.99

Standard Parcel Delivery to Jersey & Guernsey £12.99

 

For all Aquarium deliveries (Excluding biOrbs & Smaller Aquariums), the below is charged:

Next Working Day Pallet Delivery - £20

2 Hour Booking Slot Pallet Delivery - £20

Pallet Delivery to Northern Ireland - £38

Pallet Delivery to Isle of Wight (PO36 and Above) and Scottish Highlands (AB, PH, IV1-36, IV63, KW1-14, KY, PA21-41) - £38

Pallet Delivery to Southern Ireland - £48

Pallet Delivery to Offshore postcodes (KA27-28, PA20, PA42-49, PA60-90, ZE, JE, GY. IM) - £70

Pallet Delivery to the Scottish Isles (IV40-56, KW15-17) - £90

Pallet Delivery to Outer Hebrides (HS) - £120