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When water appears green and/or cloudy. Magiclear causes particles in the water to clump together which can then easily settle out of suspension or be removed by the filter.
How to use?
Test the pH and KH of the water.
Aerate pond well e.g. fountain, waterfall or air pump. Conduct a partial water change (as much as is practical) before use, especially if the water is extremely green, like “pea soup”.
Switch off pump only if strong flow rate could prevent particles from clumping but remember to switch back on as soon as water clarifies.
Mix the correct dose in a clean bucket of pond water, then pour evenly around the pond.
Clean the collected particles from the filter after treatment.
Without a filter, some clumps may float and can then be removed using a net. Use when you have plenty of time to observe the fish and take action in the unlikely event of a reaction.
Do not
Do not use when the dissolved oxygen may be low (e.g. at daybreak, in hot, humid or thundery weather, or within three hours of feeding).
Do not use if the KH is below 6 or the pH is below 7.
Do not use if there is nitrite in the water.
Warning
Failure to conduct a partial water change on extremely green water, like “pea soup”, may result in a rapid reduction in oxygen which could be dangerous to fish! For more information on this subject visit our knowledge hub.
Can it be mounted on suction cups and are there cut outs on the filter case to install these by?
No, the M Bioflow does not have any suction cups to hold the filter to the aquarium. There are no holes on the filter designed to hold such suction clips.
Payment Methods
We accept all major Credit and Debit cards, and these are processed via a third party payment gateway called Opayo.
We also accept payments via PayPal, PayPal credit, Clearpay and Klarna which are both pay in 4 interest-free instalments.
Also, you can pay using Android and Apple Pay if you are using a compatible device.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
When speaking to one of our team, we will never ask you for your bank details, passwords or any private information. We will only ever ask for your order number followed by either your postcode, email address or phone number to verify we are talking to the person named on the account.
When creating an account on our website, we ask that you use a unique password, this will help keep all your online accounts safe. If you are visiting our website via a smartphone we suggest you use the strong password and store it securely on your phone.
Our website is run on Visual Soft, which means all your data is stored securely on their servers.
Next Day Shipping cut off is at Noon/12:00pm
Orders after that time will be processed the next working day
Please Note: Certain ponds, aquariums, all pond plants, and all livestock are excluded from free delivery.
The blue highlighted area on the map below is where we deliver on our own vehicle. Unfortunately, if you are not in one of these postcode zones we are unable to deliver certain items such as plants, small glass items and selective other products.
We offer a few different delivery options depending on the size and value of your order.
Certain orders over £50 qualify for free mainland UK (excludes Northern Ireland, Pond Plants, and livestock) delivery which will arrive within 3-5 working days of the order being processed.
Orders Below £50 in Mainland UK will be charged a standard delivery fee of £5.99.
Pond Plant and Tropical/Marine/Pond Livestock will be charged a delivery fee of £19.99.
Additional Shipping Charges
For any orders that do not include Aquariums, the below is charged:
Next Working Day Parcel Delivery to Mainland UK - £7.99 OR £2.99 if the order is over £50 (excludes Northern Ireland)
Standard Parcel Delivery to Northern Ireland £8.99
Standard Parcel Delivery to Scottish Highlands & Islands £9.99
Standard Parcel Delivery to Jersey & Guernsey £12.99
For all Aquarium, Medium - Extra Large Terrarium/Vivarium/Paludarium deliveries (Excluding biOrbs & Smaller Aquariums), the below is charged:
You must be present for delivery and please check your item before signing for delivery.
A payment link will be sent to you if redelivery is required.
Next Working Day Pallet Delivery - £20
2 Hour Booking Slot Pallet Delivery - £20
Pallet Delivery to Northern Ireland - £45
Saturday and OptiClear 90 & 120 Delivery - £60
Pallet Delivery to Isle of Wight (PO30 and Above) and Scottish Highlands (AB, PH, IV1-36, IV, KW1-14, KY, PA21-41) - £45
Pallet Delivery to the Scottish Isles (KA27-28, PA60-90, ZE, JE, GY, IM, IV40-56, KW15-17, PH42-44, PA20, PA42-49) - £120
Pallet Delivery to Outer Hebrides (HS) - £140
Pond's over 1000 litres will be a curb side pallet delivery.
Aquariums over 125 litre will be a curb side pallet delivery.