This site uses cookies to provide and improve your shopping experience.
If you want to benefit from this improved service, please opt-in.
Cookies Page.
INNOVATIVE SURFACE SKIMMING: Our skimmer quickly and effectively frees the aquarium surface of the aquarium from floating substances such plant remains and, of course, from annoying biofilm IMPROVED GAS EXCHANGE: A thick biofilm makes gas exchange more difficult – with the CrystalSkim, this situation can be significantly improved for the good of all aquarium inhabitants AFTER PLANT TRIMMING: After aquarium plants are trimmed, the skimmer conveniently catches even the finest plant fragments, which are easy to miss with a dipping net INDIVIDUALLY ADJUSTABLE: The powerful motor is individually adjustable and ensures a crystal-clear water surface at just the right output COMPACT AND DISCREET: The discreet, compact and modern design of the skimmer lets it fade into the background HIGH SAFETY: An integrated collection basket ensures the safety of the aquarium inhabitants by making sure they can never get into the skimmer. This can also be removed if desired LONG SERVICE INTERVALS: The floating ring ensures a long s
Can it be mounted on suction cups and are there cut outs on the filter case to install these by?
No, the M Bioflow does not have any suction cups to hold the filter to the aquarium. There are no holes on the filter designed to hold such suction clips.
Payment Methods
We accept all major Credit and Debit cards, and these are processed via a third party payment gateway called Opayo.
We also accept payments via PayPal, PayPal credit, Clearpay and Klarna which are both pay in 4 interest-free instalments.
Also, you can pay using Android and Apple Pay if you are using a compatible device.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
When speaking to one of our team, we will never ask you for your bank details, passwords or any private information. We will only ever ask for your order number followed by either your postcode, email address or phone number to verify we are talking to the person named on the account.
When creating an account on our website, we ask that you use a unique password, this will help keep all your online accounts safe. If you are visiting our website via a smartphone we suggest you use the strong password and store it securely on your phone.
Our website is run on Visual Soft, which means all your data is stored securely on their servers.
Next Day Shipping cut off is at Noon/12:00pm
Orders after that time will be processed the next working day
Please Note: Certain ponds, aquariums, all pond plants, and all livestock are excluded from free delivery.
The blue highlighted area on the map below is where we deliver on our own vehicle. Unfortunately, if you are not in one of these postcode zones we are unable to deliver certain items such as plants, small glass items and selective other products.
We offer a few different delivery options depending on the size and value of your order.
Certain orders over £50 qualify for free mainland UK (excludes Northern Ireland, Pond Plants, and livestock) delivery which will arrive within 3-5 working days of the order being processed.
Orders Below £50 in Mainland UK will be charged a standard delivery fee of £5.99.
Pond Plant and Tropical/Marine/Pond Livestock will be charged a delivery fee of £19.99.
Additional Shipping Charges
For any orders that do not include Aquariums, the below is charged:
Next Working Day Parcel Delivery to Mainland UK - £7.99 OR £2.99 if the order is over £50 (excludes Northern Ireland)
Standard Parcel Delivery to Northern Ireland £8.99
Standard Parcel Delivery to Scottish Highlands & Islands £9.99
Standard Parcel Delivery to Jersey & Guernsey £12.99
For all Aquarium, Medium - Extra Large Terrarium/Vivarium/Paludarium deliveries (Excluding biOrbs & Smaller Aquariums), the below is charged:
You must be present for delivery and please check your item before signing for delivery.
A payment link will be sent to you if redelivery is required.
Next Working Day Pallet Delivery - £20
2 Hour Booking Slot Pallet Delivery - £20
Pallet Delivery to Northern Ireland - £45
Saturday and OptiClear 90 & 120 Delivery - £60
Pallet Delivery to Isle of Wight (PO30 and Above) and Scottish Highlands (AB, PH, IV1-36, IV, KW1-14, KY, PA21-41) - £45
Pallet Delivery to the Scottish Isles (KA27-28, PA60-90, ZE, JE, GY, IM, IV40-56, KW15-17, PH42-44, PA20, PA42-49) - £120
Pallet Delivery to Outer Hebrides (HS) - £140
Pond's over 1000 litres will be a curb side pallet delivery.
Aquariums over 125 litre will be a curb side pallet delivery.